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Terms of Service - Santop Display

Terms of Service

Please read these terms carefully before using our LCD display products and services.

Last Updated

December 05, 2025

Version

2.1

1. Acceptance of Terms

By accessing and using our LCD display products, services, or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all visitors, users, distributors, and customers of our products and services.

If you do not agree with any part of these terms, you may not access or use our services.

2. Product Information

We strive to provide accurate product specifications and technical information for our LCD displays. However, specifications may be subject to change without notice due to continuous product improvement.

Important: Always verify current specifications with our technical team before finalizing orders or integrating displays into your products.

3. Orders and Payment

3.1 Order Processing

  • Subject to acceptance & availability
  • MOQ applies to most products
  • Custom specs may extend lead time
  • No cancellation after production starts

3.2 Payment Terms

  • Standard: 30% deposit, 70% balance
  • Methods: T/T, L/C accepted
  • Late payments incur penalties

4. Quality & Warranty

We are committed to delivering high-quality LCD displays that meet industry standards and customer requirements.

Standard Warranty

  • 12 months from delivery date
  • Covers manufacturing defects
  • Excludes misuse damage

Quality Standards

  • ISO 9001:2015 certified
  • IEC 62368 compliance
  • RoHS compliant materials

5. Intellectual Property

All intellectual property rights in our products, including but not limited to designs, specifications, software, and documentation, remain our exclusive property or that of our licensors.

Restriction: Customers may not reverse engineer, modify, or create derivative works based on our proprietary designs without written authorization.

6. Limitation of Liability

Our liability shall be limited to the replacement or repair of defective products under warranty. We shall not be liable for any indirect, incidental, special, or consequential damages.

Maximum liability shall not exceed the purchase price of the specific product giving rise to the claim.

7. Confidentiality

We respect the confidentiality of customer information and technical specifications. All customer data is handled in accordance with applicable privacy laws.

  • Technical specs kept confidential
  • GDPR compliant processing
  • Sharing requires explicit consent

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China.

Any disputes arising from these terms or our business relationship shall be resolved through friendly negotiation first, and if necessary, through arbitration in accordance with applicable commercial arbitration rules.

Questions About These Terms?

If you have any questions regarding our Terms of Service or need legal clarification, please contact our legal department.

[email protected]
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